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McKinney's Appliance
360-456-8525
McKinney's Appliance - West Olympia Location
360-352-0622
review rating

I purchased a new washer and dryer from Colby at McKinney’s and had a wonderful experience. The dryer was back ordered the day I shopped, but Colby kept me apprised of the status and contacted me ASAP when it was received to set up delivery. The delivery team was great-respectful of my home, time, and new appliances. They got everything connected, verified they were working, and gave me maintenance tips. I wouldn’t hesitate to return for any future purchases.

Google Icon Katie Teague 10/29/2020

You just made our day. Thank you for leaving such a wonderful review!
- Kari McKinney

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review rating

I'm not sure how these guys could ever get anything less than a 5 star review - needless to say the first time using them was amazing. Went in because they are near my house and - especially with Covid - wanted to support local biz. Showroom was clean and nice. Guy I spoke to on the phone wasn't there so I dealt with another guy. Sometimes in sales that can get nasty but not here - smooth sailing. I ordered a washer and dryer that were VERY out of stock everywhere and they couldn't give me an exact date but said they would keep me informed. I just assumed I wouldn't hear until install but Jeff called like clockwork once a week to give me an update, even if just to apologize and say they were trying. They arrived much earlier than expected which was great and scheduled the install. Brian and Eli showed up to install and were amazing. Masked up and very careful and dealt with me wanting everything to be level and perfect (worst customer ever). I was missing a part that I needed for the gas line (my fault) and THEY OFFERED TO COME BACK ON THEIR WAY HOME TO FINISH!!  There would have been no way for me and the wife to deadlift that 300lbs beast of a washer 16 inches up, so this was amazing. I've never heard of a delivery service doing this before. Seriously awesome customer service all the way around.  Great work Jeff, Brian and Eli.

Yelp Icon Brandon B. 9/14/2020

You just made our day. Thank you for leaving such a wonderful review!

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After comparing prices at Lowe's and Home Depot I saw that McKinney's had the best price for the range we needed. I called and spoke with Mike. I told him what we were looking for and he told me they had the type we wanted. He explained the delivery and was really awesome because they added a cord at no additional cost. We weren't too picky about the delivery date and the cost for delivery was less than the other stores I researched. When they dropped off the range we recieved a courtesy call about 20 minutes ahead of time. The delivery people had masks on and took great care with bringing the range in our house and removing the old one. They got it set up and even cleaned the smudges off of it. I love it and it is so nice to have a range that is working perfectly!Mike called about a month later to follow up and see if we were happy with our range.I HIGHLY recommend shopping for an appliance at McKinney's for the following reasons:Helpful salespeople Great prices Low delivery fee They take your old applianceGreat care when it's delivered Very nice delivery people ***I never set foot in the store. I did the order over the phone which I was very nervous about, but I am very happy with our new range.***

Google Icon Christina Loomis 8/15/2020

Thanks for sharing your experience!

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They got me a new fridge replacing mine that died over the weekend. They followed up to make sure I was pleased, after delivery of the new fridge.They are a quality, customer oriented, company. I will not hesitate contacting them again when a need arises.

Google Icon Robert Lloyd 8/6/2020

Thank you for choosing to shop with us.
- Kari McKinney

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review rating

This location was referred to me by a friend who has yet to steer me wrong! I walked into this location and immediately felt like family. The staff exceeded my expectations. I was given an unbeatable price for delivery and installation. I walked in on a Wednesday and they had my new appliances delivered, installed and ready for use by Friday afternoon. The two gentleman (I wish I remembered their names) who did the installation were unbelievably professional and proud of their work. Stand up folks!The last washer and dryer set I purchased was through a big-box store and it was a nightmare. I was really dreading this whole process but from start to finish, the McKinney's staff made it a breeze. I definitely won't make the mistake of going anywhere other than McKinney's for my future appliances!Thank you!

Google Icon Madison Mehalko 8/3/2020

Thank you for your trust, your business and your praise.

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One of the best and most informative appliance stores, salesman will work with you and delivery guys are respectfully 1000 percent recommend

Google Icon Nathanael Scott 6/13/2020

You just made our day. Thank you for leaving such a wonderful review!

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Good product. Good sales staff. Purchased a new Whirlpool fridge.

Google Icon Tony Calip 6/28/2020

We appreciate your business!
- Kari McKinney

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Very helpful, friendly sales person explained the finer points of refrigerators. He gave me a clear understanding of what features to look for and the qualities of a better made model. Reasonable prices, too.

Google Icon Kirsten Winter 7/16/2020

Thanks! We hope to see you again soon!
- Kari McKinney

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review rating

People know their product. They're friendly, courteous and helpful

Google Icon Ron Schnell 7/8/2020

Thank you Ron Schnell!
- Kari McKinney

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Already a McKinney's Appliance Center customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with McKinney's Appliance Center.

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